Are there additional materials I need to purchase?
Are there additional materials I need to purchase?
The short answer is No. I can work with what you have already available in your space.
If you would like things like matching hangers, compartments for your pantry, etc. then yes, you would need to purchase these items prior to your appointment.
I have some organizing materials available for purchase as well. We can discuss this during your consultation and I will bring them with me.
How much is the mileage fee if I am more than 15 miles outside of Fort Worth, TX?
$1 per mile
Up to 60 miles outside of Fort Worth, TX
What is your cancellation policy?
If you want to cancel your appointment, it must me done 2 days (48 hours) or more before your scheduled time.
That means if you book a 10 am Saturday appointment anytime after 10 am on Thursday of the same week, you will not be able to cancel.
Am I able to reschedule my appointment?
Yes, if you want to reschedule your appointment, it must me done 2 days (48 hours) or more before your scheduled time.
What is your refund policy?
If you cancel 7 or more days before your appointment, I will refund 80% of your fee.
If you cancel 4-6 days before your appointment, I will refund 50% of your fee.
If you cancel 2 or more days before your appointment, I will refund 25% of your fee.
If you cancel within 48 hours of your appointment, no refund will be provided.
What is the lead time for booking appointments?
You can schedule appointments up to 30 days out.
The latest you can schedule an appointment is 24 hours in advance.
How long does a typical job take?
For clients that take the time to complete the checklist items prior to me arriving, I typically finish the job within the 4 hour time frame.
For clients that do not complete the checklist items, it typically takes 6-8 hours.
What forms of payment do you accept?
Payments can be submitted using any the following methods:
Cash App
Paypal
Venmo
Zelle
**Be sure to include your Full Name and Appointment Time in the Subject/Description field.**
Will any precautions be taken for COVID?
Yes, I will wear some protective gear (mask, gloves, etc.) and bring a thermometer for temperature checks.